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Writer's pictureAdam Garrett

Why Buyers & Sellers Often Choose Not to Work with Honest Real Estate Agents & How To Avoid That

Updated: Jan 18


1. Staying Available  "Very responsive to phone calls, texts, emails, etc.!" Colleen - Linkedin ​    "Adam was professional, quick to respond to any question we had no matter what time of day or night, on time for every appointment, and ready to answer any questions." Christopher - Zillow   "I remember exchanging phone calls with him at 1130 PM eastern time to finalize an offer." Aaron - Zillow ​    "He was quick to respond to any questions or issues I had." Alexus - Zillow ​    "He was quick to respond to our questions and when he didn't know the answer he found the answer and responded back to us within minutes." Carlos - Facebook review ​    "(Adam) always makes himself available for phone calls as soon as he is able... And after we found our house he was always extremely responsive to any questions I had about the house." Megan - Google Maps ​    "He was always quick and responsive with us and diplomatic and courteous with the seller side even when there were great challenges... He went over and beyond to show us homes and clear his schedule." Lauren - Facebook review ​    "timely/punctual (he will respond in the middle of the night sometimes! Which saved me a few times)" Connor - Facebook review ​    "Clear, responsive, and consistent communication"  Jeff Lockwood - recommendation published on Realtor.com ​  2. Working Hard  "He worked hard for (us) doing walk-through tours and answering (our) questions as well as our families." Aaron - Zillow  ​  "strong work ethic" - Paul - Zillow  ​  "He worked very hard to get my little family into our new home." Alexus - Zillow  ​  "Adam worked hard for us even while we were out of state. Still providing information and walkthroughs via Skype." - Aaron - Facebook recommendation  ​  "Adam worked hard and was willing to go to great lengths to show us homes thru live or recorded video while we were in Washington state." Carlos - Facebook review  ​  "(He) would keep working at it until an issue was resolved. Just today, 5 months after we bought our house the heating and gas fireplace weren’t turning on; I notified Adam and he came over right away - with space heaters for us to borrow, warm clothes, and blankets !! And got the fireplace and Gas furnace/heater working! He didn’t have to do any of that- and it was all better treatment than what even a paid property manager would deliver!" Megan - Google Maps  ​  ""You made my first home purchase incredibly easy, despite a global pandemic, insane military timeline, and doing it from 7,000 miles away!" Jeff Lockwood - recommendation published on Realtor.com  3. Saving Clients Money  "I am fortunate to know some really amazing realtors, but Adam Garrett really takes the cake. I cannot thank him enough for his patience, diligence, and high level of ethics during this process. He got me an AMAZING deal!" Colleen - 07/07/17 Facebook post  ​  "He found us a super deal on a very nice Tabb area home." Julio - Google Maps  ​  "Even with a crazy seller's market, he knew exactly how to win a bid with our proposal." Lauren - Facebook review  ​  "This purchase will help me to save a lot of money." John - Google Maps  4. Keeping Clients' Interests First  "Great agent to have on your side." Aaron - Zillow  ​  "selfless..." Paul - Zillow  ​  "Very tentative of my needs." Jonnie - Zillow  ​  "Adam Garrett is an awesome guy who genuinely cares about the people he helps and will always do the right thing... If you're working with Adam you can definitely be confident you're working with a great realtor who will put your interests first!" Micah - Facebook review  ​  "Attentive and supportive." Art & Robin Altenbach - recommendation published on Realtor.com  5. Client Educator  "There was very little I had to research on my own that he didn’t just provide through his own hard work and patience." Connor - Facebook review  ​  "He... was always sure to provide me with all of my options before I had to make a decision." Colleen - Linkedin  ​  "He was tireless in his quest to find us a quality home; researching many listings, sending us video walk-throughs, and providing actionable expert opinions on the suitability of the  numerous possible houses." Paul - Zillow  ​  "I had multitudes of questions—questions about taxes, escalating clauses, siding, anything under the sun. Everything you do *not* know, he has a spreadsheet for that!" Megan - Google Maps  ​  "I never felt incompetent although my knowledge and experience were low to none. I never felt unnecessary stress as I knew I had a great source of knowledge available to me by the name of Adam Garrett. I had an amazing realtor, teacher, advocate and guide through the whole process and never felt alone." Emily & Jesse Hulse - recommendation published on Realtor.com  ​  "hyperlinking all of the resources you had available made it incredibly easy for me to read/educate myself so we could have informed conversations"  Jeff Lockwood - recommendation published on Realtor.com  6. High Ethical Standards Including Integrity  "He always operates with the highest level of ethics." Colleen - Linkedin  ​  "His strong work ethic, integrity, and selflessness saved us so much hassle allowing us to take possession and move in on the day we arrived." Paul - Zillow  ​  "Adam has the experience and the integrity to offer solid advice on the market and the particulars of every property we toured... You can tell that a real estate agent is honest when they talk you out of making an offer on a house that would have likely caused a lot of problems for us down the road." Frank - Google Maps  ​  "He was informative and he does his job with integrity and great passion." Lauren - Facebook review  ​  " I really feel I had someone reliable and trustworthy on my side." Emily & Jesse Hulse - recommendation published on Realtor.com  7. Excellence  "ABSOLUTELY AMAZING!... 10/10, would recommend" Connor - Facebook review  ​  "I couldn't have asked for a better realtor. He went above and beyond what was expected." Jonnie - Zillow  ​  "Adam is the best real estate agent we could have asked for... We just closed on a home that we love, and we have already started recommending him to everyone we can." Frank - Google Maps  ​  "Adam is a remarkable buyers agent... We are so thankful to have met Adam." Paul - Zillow  ​  "He definitely went above and beyond what was expected." Alexus - Zillow  ​  "It was great working with you, my realtor for life!" Luciano - Facebook comment on my 01/27/17 post  ​  "Adam Garrett is definitely THE most friendly, knowledgeable, and driven realtor in Hampton Roads!! He will absolutely go above and beyond to find or sell your house." Megan - Google Maps  ​  "He was detail oriented in our proposal and in every aspect of The sale process. He literally made the impossible possible in what was a difficult sell process... I highly recommend Adam... As a third-generation realtor, his knowledge base and experience are beyond his years. We were very pleased. We couldn't imagine working with any other realtor." Lauren - Facebook review  ​  "Very thorough when looking at potential houses." Art & Robin Altenbach - recommendation published on Realtor.com
https://www.adambgarrett.com/post/adam-s-values

Did you know that buyers and sellers regularly reject honest agents in favor of those who don't care as much about them for precisely those elements that the 1 agent is honest about & that which another agent is dishonest about? Without realizing it, that's exactly what happens quite frequently in the realm of real estate. In this article, I wanted to share how to spot an honest real estate agent, the importance of an honest agent, as well as how to avoid choosing a dishonest real estate agent.

Why is Honesty a Critical Element of a Good Agent?

Top Reasons Why Buyers & Sellers Pick a Less Honest Agent

1. Picking a "Yes Man" (Which is Not to be Confused with an Agent Who Consistently Goes Above & Beyond)

2. Finalizing Decisions Prior to Cross-Examination of Top Agents

3. Failure to Notice Logical Fallacies

4. Getting Caught Up in Emotions Rather than Logic

5. Failure to Ask the Tough Questions (Especially Metrics)

6. Failure to Check Agent Reviews Specifically for Honesty

7. Failure to Check an Agent's Reviews to Sales Ratio (Some Agents have More than Twice the Number of Reviews than They Have Prior Sales)


Top Reasons Why Sellers Pick a Less Honest Agent

1. Dishonest Agents Are Less Likely to Point Out Negatives of Homes

2. Getting Caught Up in Emotions Rather than Logic

3. Dishonest Agents Are Less Likely to Point Out Disclosure Requirements, Increasing Seller Liability

4. Less Honest Agents Are More Likely to Inflate Perception of Value, Especially If The Seller Has a High Opinion of Value

Top Reasons Why Buyers Pick a Less Honest Agent

Yes Man Agents: Sins of Omission in Search Criteria Optimization

Less Honest Agents Are More Willing to Break the Law

Seller Related:

Buyer Related:


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